Engineering Worthy Performance |
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From the inside cover of the Tribute Edition: This classic and provocative volume continues to provide answers to the question of getting the most out of people. Sharply departing from the standard theories of human behavior, this guide details approaches that time and times again prove their worth in many companies. |
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Long recognized as a precedent breaker, Human Competence has proven itself as a source of innovative ideas for developing people. This “Tribute Edition” not only retains the original text that Dr. Gilbert produced in 1978, it shows how it has positively, and often dramatically, affected many performance improvement professionals. Human Competence Will intrigue anyone interested in theories and procedures for improving human performance. But it is a must for those whose business is human competence, including managers, educators, psychologists, industrial engineers, and social scientists. This book dramatically illustrates how the regulation of behavior actually promotes incompetence. It also reveals the relative ineffectiveness of some popular approaches to human performance. It proposes instead an accomplishment-based, self-motivated selection, assessment, and development system that is far more effective and equitable than others. Human Competence offers an original theory of engineering human performance, couple with a detailed plan of action based on provided applications. Grounded on remarkable principles, sound applications, and educational practice, this classic book: • Explains how to identify people who have the potential to be exemplary performers. • Details various economic models for reducing expenses, increasing prokuctivity, and improving learning, with special worksheets that help put these models to work. • Shows how to diagnose causes of performance failure—and how to tailor the best remedies to each problem. • Describes a general procedure for measuring any performance—and for translating these measures into economic opportunity. • Shows how to design training and educational systems that bring the best results |
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